All orders are dispatched from the UK and will take 2-4 days for UK standard shipping or 1-2 days for UK express shipping. UK next day delivery is available for orders placed before 3pm, after which it will arrive the next working day. Keep an eye on the tracking information we provide to you via email once your order has been shipped. International shipping will take longer and depends on the country. Take a look at our Orders and shipping section for all the details.

We offer free standard UK mainland shipping when you spend £40 or above. This may reduce during promotional periods or with promotional codes.

International shipping is available to many countries and is either via Royal Mail or DPD.  International packages delivered via DPD will have full tracking information available, however those via Royal Mail international will not offer full tracking to the destination address. Take a look at our Orders and shipping section for all the details.

When you sign up to our newsletter, you will receive an email asking you to confirm your subscription. Once you have confirmed via email you will receive your discount code for 10% off.  You must enter your discount code at checkout when ordering to redeem the 10% off. Your discount code is available to use once but cannot be used with any other promotional code, discount code or with any other offer.

If your order arrives damaged, defective or missing an item email us know as soon as possible at info@messiahandeve.co.uk so we can arrange a replacement or a refund.  Take a look at our Order Returns, refunds and replacements section for more information.

Once payment has been received your order confirmation email will be sent to you. If it is not in your inbox, please check your spam/junk folder as sometimes it will go there.

For order queries or any general questions the best form of contact is via email at info@messiahandeve.co.uk. You can also drop us a DM on Instagram @messiahandeve

Yes they are! None of our products (that includes our bespoke fragrances) contain any animal products or any animal derived ingredients. We use the term ‘vegan friendly’ on our packaging so there isn’t any confusion with vegan certification organisations.

Never, for two really good reasons. Firstly, we don’t support cosmetic animal testing, it’s not part of who we are or our values.  And secondly (and really importantly) it’s been banned in the UK since 1998 for both finished cosmetic products and cosmetic ingredients and is banned in the EU also. The cosmetics industry is highly regulated, as it should be, and we formulate and test all of our products and fragrances in line with UK and EU regulations and standards.

On the back of our packs, you will see a small symbol with a number inside it. This symbol is called the ‘PAO’ or ‘period after opening’ and the number is the months you have to use the product once you have opened it. For all of our products it's 12 months.

The quick answer is no. The longer answer is because we haven’t undertaken the specific testing available to determine if the ingredients and fragrances in each product meet a safety standard for pregnancy and separately for babies from birth or babies from six months onwards. As we are a fragrance forward brand, it makes it much harder as there are very few essential oils that are considered safe for use in pregnancy and no definitive regulatory standards for fragrance in pregnancy. Therefore, we need to side with caution and say no.

All our products are manufactured in the UK. Our bottles, caps and labels are also all manufactured in the UK. Our pumps are manufactured in Europe and our shipping boxes that deliver your products to you are made in both the UK and in Europe.

We don’t call ourselves natural or clean or sustainable or any other popular term. We are however very considered in everything we do. We focus on balance, efficacy and science and don’t demonise ingredients or materials. For us, balance means not putting demand on any one source of ingredients, which is why we produce vegan products and why we mix natural, nature derived, biochemical and synthetic ingredients in both our formulas and fragrances.

The science of cosmetics means synthetics can be derived from natural sources, preferably sustainably sourced ones, not just petrochemicals. Naturals can be both great and not-so-great when formulating and can also have negative environmental impacts. Natural does not necessarily mean better or sustainable. There are many aspects to consider when making products and the impact they have for people and planet.

Read more in Our values and Ingredients sections.

We take a responsible approach to the design and sourcing of our packaging. We invested in making our own bespoke bottle for our 300ml products so we could guarantee quality, have it made in the UK and achieve a 100% post-consumer recycled (PCR) bottle that is recyclable and re-usable. Our 200ml bottles and caps are also 100% PCR, recyclable, re-usable and made in the UK. We are one of the first brands in Europe to use a pump made from 50% PCR – which we are really proud of – and is recyclable. Our labels are made from rocks, a paper that is tree-free, has a clean manufacturing process and are recyclable. And our sample sachets that you complimentary with your orders are recyclable also (which is rare in the beauty industry!) You can read more in Our values section.